T's & C's
Signed Agreement
The Parties hereto agree that this is a binding agreement between Ksmart Team Building and the
recipient of the Team Building Invoice as per email between the two parties. The signing of this
agreement will be considered complete on the date that full payment has been received, as per
the invoice total.
About Ksmart Team Building
Ksmart offers all-inclusive team building packages with great food at top restaurants and fun team
building activities with low physical requirements that are fit for all ages?
Our Top Venues
Our top packages include Gold Reef City, Joburg Zoo (braai menu), and Bryanston Sports Club &
Most of Johannesburg, to name a few. All packages come with a fixed itinerary, inclusive of meals
and refreshments, and are subject to full payment on booking, date and availability.
Ksmart Quality Assurance
Ksmart / Ksmart Team Building & K-Smart Events has the right to sell and deliver our packages
using the name "Ksmart," and they are obligated to abide by our ethos, values, quality standards,
activities, meals and refreshments, and service guidelines.
Changes on Invoices
Ksmart has favourable negotiated rates with suppliers and sells “Team Building Packages.” The
times and activities listed on the itinerary may vary and agreed upon via email, but the time and
activities invoice and rates will remain unchanged. Any modifications to the itinerary may result in
additional charges.
Bar Tab
Additional beverages and refreshments may be added at as per selling price from the venues (i.e.,
bar tab). Ksmart does not profit from bar tabs and accepts no responsibility for incidents related to
behaviour induced by alcohol and drunk driving.
Full Payment on Confirmation
Ksmart requires full payment prior to the event to secure the "date, venue, facilitators,
restaurants, food and beverages, tips, parking, public liability, team building activities, and
management fees".
Rain and Bad Weather
Team building events may be postponed 72 hours prior to the event due to weather forecasts, and
additional charges may only be imposed if our suppliers and vendors have already made payments
Digital Signature
This agreement has been digitally signed via email between Ksmart Team Building and the
Account Owner who paid the Invoice Total on the date when full payment has been received.
for goods and services. For cancelled postponed events, a 75% refund will be provided, minus any
incurred costs.
Gold Reef City Thill Ride Bracelets
Bracelets are prepaid on bookings and cannot be refunded under any circumstances whatsoever.
Ksmart Refunds
Ksmart cannot be held responsible for refunds or expenses incurred due to rescheduling the event,
unless there is a written agreement on a letterhead.
Refunds by Ksmart and it’s Suppliers
Refunds, regardless of the reason, should be negotiated with the Ksmart, as Ksmart is a
subscription-based platform that promotes pre-vetted team-building packages to the subscribers
who are independent business owners. If the venue or date is not available, a full refund will be
provided after payment has been made.
If less or more people arrived
Bookings will close one week (7 week days) prior to the event, and no refunds will be provided
for a reduced number of attendees. If additional people arrive on the day of the event, an
administrative fee of R50 per person may be imposed to invoice for the extra attendees.
POPI
Please be advised that Ksmart adheres to the POPI act and all information will be kept confidential
and will not be disclosed to any external third parties, individuals, organisations, or institutions.
Late or Non Payment
Late or Non-payment of sent invoices in addition to the event having being concluded within two/2 days will
result in legal action from Ksmart upon the client.